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[Date] To [Recipient Name] [Title] [Company Name] [Street Address] [City, ZIP Code] Dear Sir/Madam, I hope this letter finds you well. I am a long-time user of your phone service and have always been satisfied with its quality. Unfortunately, I am writing to express my disappointment with the service I have received recently. My phone line has been very poor, and I struggle to hear the person on the other end. This is not only frustrating for me but also for the person I am speaking with. As you know, phone communication is essential in today's age, and I rely on it to keep in touch with my family and friends. It's disheartening not to be able to communicate with them properly. Moreover, I use my phone for work purposes, and the bad line has caused significant issues. I work from home and rely on my phone to collect orders. Recently, my phone line stopped working altogether, which has further aggravated the matter. This has negatively impacted both my personal and professional life. I have made a complaint in person, but unfortunately, no action has been taken yet. I am writing to you urgently to request that my complaint is dealt with quickly, and my issue is resolved as soon as possible. I expect better service in the future for the price that I pay, and I hope this matter will be resolved promptly. Thank you for your time and consideration. Sincerely, [Your Name] [Title]